Errors in the encoder log file after uploading the video

Aug 24, 2009 at 1:29 PM

Please, Help me

I'm installing the PKS July version.I have installed all the prerequisites.I have also completed all the installation steps.While testing the Media Encoder Service by uploading a media file the video is getting uploaded but I'm not getting the Thumbnails or anything else about the video.I saw the encoder file which was as follows.

[8/24/2009 2:59:40 PM] Error[fileSystemWatcher_Created]: Object reference not set to an instance of an object.
   at MediaEncoderService.MediaEncoderService.ActOnNewFile(String fullPath)

[8/24/2009 2:59:40 PM] GetListItem entered
[8/24/2009 2:59:42 PM] Item created: %7b7d5db985-93f8-4661-8ffa-612090a8eec3%7d%40%7bb1106c81-6d0f-4fa3-89bb-415efe980d50%7d@11
[8/24/2009 2:59:42 PM] Item isPrimary...
[8/24/2009 2:59:42 PM] GenerateThumbnail() entered...
[8/24/2009 2:59:42 PM] Video file type supported...
[8/24/2009 2:59:42 PM] executing recoder.Thumbnail()...
[8/24/2009 2:59:43 PM] Error[fileSystemWatcher_Created]: The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at MediaEncoderService.Recode.Thumbnail(String mediaPath, String outputPath, TimeSpan& duration)
   at MediaEncoderService.PKSListItem.GenerateThumbnail()
   at MediaEncoderService.MediaEncoderService.ActOnNewFile(String fullPath)

 I installed PKS July beta version on win 2008 x64 and SQL 2008

Please anyone know the solution reply me as soon as possible

Aug 24, 2009 at 11:13 PM

Do you have expression encoder 2  installed on your server.


NB, Sysgain Inc

Aug 25, 2009 at 8:48 AM

Yes, expression encoder 2  installed on my server, but your question let me try to open expression encoder and it doesn't work because the desktop experience service isn't running.

desktop experience service doesn't installed on win 2008 x64. To install it go to administrative tools> server manager> features> add feature, then check the check box of Desktop experience >next > install> restart your server.

Now try to open expression encoder, it will open, and the viedo will be played on my pks site

thanks aloooooooooooooooooooooooooooooot nareshbojja for your hint