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Unable to retrieve configuration settings

Nov 26, 2008 at 11:03 AM

When i try to access the PKS application using intranet url everything works fine but at the same time when i try using internet link, got the below error,

Unable to retrieve configuration settings. Error msg: Unable to connect to the remote server Stack trace: at System.Net.HttpWebRequest.GetResponse()

at Microsoft.MSIT.Ratings.Web.RatingsFieldHelper.GetWebResponse(String httpAddress)

at Microsoft.MSIT.Ratings.Web.WebService.EntityConfigs.GetConfigurationXml(String configurationName, String webId)

at Microsoft.MSIT.Ratings.Web.WebService.EntityConfigs.GetConfigXml(String configurationId, Boolean isListId)

at Microsoft.MSIT.Ratings.Web.WebService.EntityConfigs.ProcessGetRequest()

Source of this error is "SPP Ratings".

Please suggest an work around for this issue?

Nov 27, 2008 at 5:14 PM
Hi dyuvraj,

Unfortunately this is a known bug with the ratings component. We are integrating a a new version of ratings and expect to have it in the November or December build. Basically the current version of ratings utilizes web calls, which generate the errors you are seeing. The new version of ratings utilizes the object model only.

Also the new version of ratings will allow both podcast series and podcasters to be rated.

Thanks,
 -a