Errors on PKS Media Encorder Monitor Locations List

Apr 1, 2010 at 5:33 PM
Edited Apr 1, 2010 at 5:52 PM

Hi,

I am trying the PKS August beta version with SharePont 2007 on Windows server 2003, when I try to configur the Media Encorder Service, I followed the following instruction on Page 12:

1. Go to PKS Configuration Settings  list on the site....         // this step I did it successfully.

2. Go to PKS Media Encoder Monitor Locations  list on the sites, and I got the following error: "Failed to find the XML file at location '12\Template\Features\PKS.MediaEncoderMonitorLocations\feature.xml'"

I installed "MediaEncoderService for Expression Encoder3" come with the PKS_Binaries.zip.

Your help is highly appreciated!

Thanks!

Vanessa

May 3, 2010 at 12:34 PM

Hi yytong,

From the error message it seems that the PKS wasn't installed correctly. You can try uninstalling the current instance and reinstall it.

Make sure to monitor the SSM.log file for any errors.

-Parag